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  • Free returns *

DELIVERY AND SHIPPING CHARGES

Whichever form of shipping you choose, you can track your order from your account in the Order History section.

 

COUNTRY COLISSIMO (Standard) CHRONOPOST (express)
France

Home delivery : 8€ / Free from 100€ of purchase 

Pick-up point : 5€

2 working days

Home delivery : 10€

Pick-up point : 7€

*The next day before 1 am, for all orders placed before noon.

Belgium

Home delivery : 9€  / Free from 100€ of purchase

Pick-up point : 9€

2 working days

Home delivery 

15€

1 working day

Switzerland*

Home delivery : 10€  / Free from 100€ of purchase

Pick-up point : 10€

2 working days

Home delivery 

30€

1 working day

ZONE 1

Austria

Germany*

Irland*

Italy*

Luxemburg

Netherland*

Spain

Portugal

United-Kingdom*

Home delivery or pick-up point 

10€ 

3 -5 working days

Home delivery 

15€

1 - 3 working days

ZONE 2

Bulgaria*

Cyprus*

Croatia*

Denmark*

Estonia

Finland*

Greece*

Hungary*

Iceland*

Lettonia*

Lithuania*

Malta*

Norway*

Poland*

Czech republic*

Romania*

Slovakia*

Slovenia*

Sweden

Home delivery or pick-up point 

15€ 

5 - 7 working days

Home delivery 

30€

2 -5 working days

 

ZONE 3

 French Overseas departments and territories

Home delivery 

20€

5 - 7 working days

Home delivery 

40€

48 hours

 

* home delivery only

Any delivery outside the E.U. may result in a delay of 30 days following customs control.
When a package is shipped internationally, it may be subject to taxes, customs duties or fees imposed by the country of destination.
Generally, these charges must be paid upon arrival of the goods shipped in the destination country.
It is your responsibility to comply with the laws and rules applicable in the country of destination. KOST assumes no responsibility for any such additional charges.

RETURN / REFUND

 

You have 30 days from receipt of your order to request a return, and 30 days from your return request to return the product (s) to us.

Return costs are free.

Please connect to your account and go to the "My orders and returns" section, then select the order and the items to be returned, and complete the form specifying the reason for the return. You can then edit your return label. For countries outside France, the return label will be sent by our customer service per email.

Please return the items in their original packaging and in perfect condition.

Products worn, damaged, returned incomplete or soiled will not be taken back or refunded.

By their specificity, the laces and socks sold on the Kost site cannot benefit from the acceptance of a return.

You can use the same package that was used for delivery for the return.

Items will be reimbursed within a maximum of 10 working days from receipt of the return, by re-crediting the bank card or Paypal account used during the purchase or in the form of a credit note and this after control the good condition of the article and its packaging.

We recommend that you keep the proof of shipment until the return is processed.

Beyond the period of 30 days from delivery, the products will not be taken back or reimbursed.